Kansas Business IT Solutions
Wichita Office
800 East 1st Street N Suite 390
Wichita, Kansas 67202
Our Customer Satisfaction
There's a Problem
with the Way Most IT Providers Approach Business IT Support
Stop us when this starts to sound familiar...
It's clear that your IT provider doesn't care about deadlines
The risk of losing work because something happens to take away access is greater when you're working on a deadline.
Your IT provider has no interest in your long-term success
The people who provide you with technology often have less interest in your success than the ones running it.
Your company's IT needs are being ignored
With so much on your plate, don’t you think it's time to find an IT provider who will take care of all this for you?
Don't Settle for Less
When You Need More from Your IT Partner
Pileus Technologies set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload.
We provide a single resource for all your it issue.
Here is how we do it:
Dedicated account manager
With the basics of your company all under control, you can focus on more profitable ventures for your company.
Save money with predictable fees
With our flat rate IT and managed services, you'll save cash every month that would have been otherwise used for your technology breakdowns.
Protect yourself with cybersecurity
Don’t worry about your network being down at awkward times anymore. With Pileus Technologies’s 24/7 monitoring, you can trust your network will be running when youneed it.
The Team
"It's not that we use technology, we live technology."
With the proper level of IT services and support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about.
Getting started is easy. Give us a call at (316) 350-7101 or complete the form below, and we will get in touch with you to set up an introductory phone call.
How Can We Help?
Fill in our quick form
We'll schedule an introductory phone call.
We'll take the time to listen and plan the next steps.
What Makes Pileus Technologies Different?
We Take a Personal Approach to IT Support
Clients Love Us
Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing.
The IT Risk Assessment
A constantly evolving checklist to ensure that client systems are as stable and consistent as they can be.
Transparent Billing
All items are detailed, so it is clear what you are paying for.
Communication
Client satisfaction and communication are key. Quarterly business reviews and client satisfaction meetings ensure services are meeting expectations.
Availability
Our team is well equipped to support your IT environment remotely. Local resources are available for site visits in the event of a serious issue that requires extra support.
Managed IT Support is Everything You Need "Day to Day
Some other providers don’t include things like new PC deployments and system upgrades.
See What Pileus Technologies Clients are Saying
“John Douglass has assisted our organization for many years now. When he told us that he had started up his own business in 2018, we did not hesitate to follow him and use the IT support of Pileus Technologies. They take care of all of our software_licensing needs and keep our workstations up and running which allows us to concentrate on running our business. Pileus Technologies cares about their customers and it shows with every interaction from their staff. We have always received prompt and professional service and will continue to rely on John’s team to keep us up to date and running smoothly so we can concentrate on taking care of our customers.”
- Cori J. Young, President, Young Electric, Inc
“We became a client with Pileus Technologies in March of 2018 at their inception. The service that we receive from the staff at Pileus Technologies is always courteous and professional. The turnaround time on any problem(s) we are experiencing is fixed within the same day when we submit a support ticket through their portal which makes it quick and easy to get the problem resolved quickly. As a non-profit with a tight budget, we find them to be very affordable to do business with, which is key for us. We are very pleased with the service we receive and would highly recommend Pileus Technologies.”
- Cindi Unruh, Exec. Director, Independent Living Resource Center
Avoid the Headache of Managing Your IT Internally
Managed IT
Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.
At Pileus Technologies, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.
IT Projects
Need help with an upcoming project? Let’s work together to get it done on time and on budget.
At Pileus Technologies, we understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone. We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.
Enroll in Our Email Course and Learn the Basics of Exceptional IT
If you’ve never experienced Exceptional IT, knowing what to look for isn’t always clear. We’ve created a course to help business leaders learn what IT should be. In this course, you’ll learn:
When outsourcing IT is the right move versus managing tasks internally.
What an Exceptional IT security program looks like.
How to turn IT into a powerful vehicle for growth to increase productivity, automate smartly, and reduce overhead.
FAQ
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
Our IT staff is also certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.